Linen & Laundry Management is an important part of the housekeeping department. It ensures that all linen used in the hotel is clean, fresh, hygienic, and well-maintained. Proper linen control and efficient laundry operations help maintain guest satisfaction and reduce costs for the hotel.

• What is Linen?

Linen refers to all types of fabric items used in a hotel for guest comfort, room operations, restaurant service, bathroom use, staff uniforms, and cleaning purposes.These items are made of materials like cotton, polyester, terry cloth, or blends, and are used daily in hotel operations.

Examples of Linen:-

1.Guest Room Linen

• Bed sheets
• Pillow covers
• Duvet/blanket covers
• Mattress protectors
• Curtains

2.Bathroom Linen

• Bath towels
• Hand towels
• Face towels
• Bath mats

3.Restaurant Linen

• Tablecloths
• Napkins
• Skirting
• Kitchen towels

4.Staff & Cleaning Linen

• Uniforms
• Aprons
• Cleaning cloths
• Mops

• What is Laundry?

Laundry is the process of washing, cleaning, drying, ironing, and delivering linen and clothes to keep them clean, fresh, and hygienic. In hotels, the laundry department handles all guest linen, staff uniforms, and other fabric items to ensure they are properly maintained.

• Functions of Laundry
  • Collecting dirty/soiled linen
  • Sorting according to type and dirt level
  • Washing with proper chemicals
  • Rinsing and extracting water
  • Drying
  • Ironing/pressing
  • Folding and storing
  • Issuing clean linen back to departments